Spokane, WA April, 20, 2011 - Next IT Corporation, the leading provider of conversational virtual employees for business, announced today that Next IT Chief Technology Officer Dr. Charles Wooters has accepted an invitation to speak at the Chatbots 3.1 Conference.
Dr. Wooters' presentation will focus on the value of human emulation, why it is necessary, and the important role the human element plays in Next IT's conversational solution. The presentation will also demonstrate and discuss real-world applications and capabilities of handling complex data in order to assist end-users.
Details on the presentation:
Speaker: Dr. Charles Wooters
Date: 11:30 am, Saturday, April 23, 2011
Event: Chatbots 3.1 Conference
Location: Suite 3200, Two Liberty Place
50 S. 16th Street, Philadelphia, PA 19102
For more information on the event, please visit: http://chatbots31.eventbrite.com/
About Chatbots 3.1
Chatbots have been adapted to nearly every ecological niche on the internet. Bots appear on web pages, in instant messaging, and respond to email and forum posts. They can be found in Second Life, in online games, and in social networks such as Facebook and Twitter. Bots support marketing and advertising and are used in education. This conference brings together leading experts to discuss their ideas and present the latest technologies and trends in chatbots.
About Next IT
Next IT is the largest U.S.-based provider of Intelligent Virtual Assistants and helps companies deliver the perfect online customer experience. Its Intelligent Virtual Assistants combine the intimacy of 1-to-1 service that customers love, with the speed and accuracy of automated self-service that scales cost-effectively. Some of the world's largest organizations rely on Next IT for conversational customer care that boosts satisfaction, loyalty and revenue including Aetna, Alaska Airlines, United Airlines, Shaw Communications and the U.S. Army.
Next IT Media Contact
Jacquelyn D’Andrea
NextIT@corporateink.com
(617) 969-9192
Next IT Intelligent Virtual Assistants give your customers an unsurpassed way to get answers and resolve issues. But some questions truly require the assistance of a live representative. ActiveChat offers seamless transition between an ActiveAgent Intelligent Virtual Assistant and an online representative.