Products

Access Assistant™

Say goodbye to customer login issues.

Your website is an integral part of your business - the way many people manage their accounts, research products, make purchases, and interact with your company.

For many users, managing multiple online accounts is a hassle, and getting locked out of an account is a customer experience nightmare.

Access _Assistant TN

Access Assistant is an advanced, conversational software solution that empowers your users to gain access to their accounts on the web when:

  • They get locked out
  • Registering for or enrolling in new accounts
  • Retrieving their user ID and password

Access Assistant mirrors your present identification and verification procedures to give your customers a secure method for unlocking their account or resetting their password 24/7, at a fraction of the cost of live help. To learn more, download the Access Assistant
solution sheet
.

By providing a simple, intuitive method for customers to access their information, you not only remove the need to make a call or abandon your site, you also ensure they take advantage of everything you have to offer on your website.

Learn MoreDiscover the technology
behind Next IT Access Assistant
Webinar _highlight _wide COMPLIMENTARY WEBINAR
Conquer Customer Login Issues
with Forrester analyst Diane Clarkson.Btn _watch _online

Other Resources

Access AssistantAccess Assistant
Solution Sheet
Download PDF

 

Access Assistant _dataAccess Assistant
Data Sheet
Download PDF